Vatix Sub-Processors

Posted: September 6, 2024
Effective as of: September 6, 2024

Vatix engage the third-party entities in the tables below to perform limited activities in connection with the Vatix Services. The table shows what activity each entity performs and indicates if an entity is only relevant to a specific Service. More information about each activity is provided directly below. This explains the limited processing of Customer Data the entity is authorised to perform.

The information shared here is for educational purposes to demonstrate how Vatix engages with third-party systems, specifically which providers we use as part of delivering the Vatix service to you. It should not be interpreted as offering any additional rights or binding agreements.

Third parties (Sub-processors) List

We’ve broken the list of processors into relevant sections, to give you greater understanding over how these services have access to your information.

Infrastructure Sub-processors

Vatix uses the following organisations to store/host/collect Personal Information or provide other infrastructure that helps with delivery of the Vatix Service. These are secure environments that are controlled by the Vatix team and are protected in accordance with terms set out in the Data Processing Addendum:

Entity nameRelevant Vatix ServicePurpose and descriptionCountry where processing is performedRegistered AddressCountry of registrationParent company
Amazon Web Services, Inc.All ServicesApplication Hosting & Data StorageUnited Kingdom410 Terry Avenue North, Seattle, WA 98109-5210United States of America
Google Inc.All ServicesData StorageUnited Kingdom1600 AMPHITHEATRE PARKWAY MOUNTAIN VIEW CA 94043United States of America
Salesforce UK LimitedAll ServicesCloud-based Customer Support ServicesUnited KingdomFloor 26 Salesforce Tower, 110 Bishopsgate
London
EC2N 4AY
UK
United KingdomSalesforce.com, Inc

Function Specific Sub-processors

Vatix works with other third-parties to provide specific functions or features within the Vatix Service. These providers will have access to relevant personal information (both in an identifiable and anonymous manner) in order to provide their relevant functions. The use of information is limited to the specific purposes we’ve detailed below:

Entity nameRelevant Vatix ServicePurpose and descriptionCountry where processing is performedRegistered AddressCountry of registration
IntercomAll ServicesCloud-based Customer Support ServicesUnited States55 2nd Street, 4th Fl., San Francisco, CA 94105, USAUnited States
GoCardlessAll ServicesCloud-based Payment ServicesUnited KingdomGoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United KingdomUnited Kingdom
MixMaxAll ServicesCloud-based Email Delivery ServicesUnited States512 2nd Street Floor 1 San Francisco, CA 94107 United StatesUnited States
Recurly, IncAll ServicesCloud-based Payment ServicesUnited States69 CLEMENTINA STREET
UNIT 403
SAN FRANCISCO CA 94105
United States
Sendgrid, Inc.All ServicesCloud-based Email Notification ServicesUnited States375 Beale Street, 3rd Floor
San Francisco, CA 94105
United States
Southern MonitoringLone WorkingAlarm Monitoring CentreUnited KingdomSecurity House, 212-218 London Road, Waterlooville, PO7 7AJ England ("SMS")United Kingdom
Stripe Payments UK LtdAll ServicesCloud-based Payment ServicesIrelandStripe Payments Europe, Limited The One Building 1 Grand Canal Street Lower Dublin 2 Co. Dublin IrelandIreland
Twilio, Inc.All ServicesCloud-based SMS Notification ServicesUnited States375 Beale Street, 3rd Floor
San Francisco, CA 94105
United States