“It’s been a really positive experience and well received by everyone in the business. I knew what I wanted in my head but I didn’t know if it was possible—working with the implementation team made this so much easier.”

"The system has provided exactly what we needed. When an incident occurs it is addressed immediately, rather than getting lost in the database. This really enhances our coordination as a senior leadership team, giving us real-time access and control over the data."

“It’s a really intuitive and user-friendly system that we rely on heavily. We’ve seen a significant improvement in near miss reporting, which means we can address issues before they escalate. We especially value the flexibility that Vatix had around tailoring the solution to our specific needs.”

The whole process has been very fast and simple to set up. The team at Vatix have been supportive and helpful, and the platform is very user-friendly. Safety and awareness as a whole have definitely improved at Wessex since implementing the solution.

“The whole experience has been extremely positive, and I’d highly recommend it. Everybody at a higher level that needs to see something sees it, and it doesn't have to be sent manually. So having that ability to promptly report, follow up, have communications all in one place, and create accurate reports, is incredibly useful.”

"The communication with Vatix is so quick, easy, and effortless. Vatix offers a valuable service and puts the customer first, ensuring that we are looked after. The Vatix team made the set-up smooth, and it was easy to transition from our old system to the new one."

"Vatix has been absolutely brilliant. Before, we used to do everything by hand, and the incident reporting process was fragmented – paper forms, Excel spreadsheets – a nightmare, with incident reports potentially getting missed or lost. Now, everything is collated in one place, which is really important."

“At the end of the day, it's not just about price, it's not just about the product; it's also the engagement piece. The most valuable service from Vatix is the people. It's not robots you're speaking to. The Vatix team is down to earth and personal. We can really connect with the team if there's a problem, discuss, and solve it together.”

"The way the company works is very different with support and level of service. Our account manager is always on hand if we do have questions. The most important thing is looking after your workers, and with Vatix and how the platform is set up, it’s simple to do that."