Incident Reporting

Report, investigate, and close every incident from one place

Capture incidents from any device. Route them to the right manager automatically. Track every corrective action to closure.

Trusted by 800+ organisations to manage safety and operations

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Swissport logo
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Cambridge university logo
Coop logo
Intel logo
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Highland Spring logo
Ineos logo
NG Bailey logo
The Crown Estate logo
Danaher logo
Siemens logo
Swissport logo
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Cambridge university logo
Coop logo
Intel logo
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Highland Spring logo
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What Our Customers Say

5 stars

“Vatix has helped us reduce time spent on admin by 70%, which has been a game-changer.”

Mark S.

Facilities Services Manager

Verified Review
5 stars

“The analytics dashboards are really powerful and our day-to-day management of incidents has improved drastically since implementing the system.”

Claire S.

Health, Safety & Environment Manager

Verified Review
5 stars

“Vatix has revolutionised how we handle reporting and incident management in our organisation.”

Shannon O.

Supervisor

Verified Review

Get more reports, not more admin

Frontline staff report in under a minute via mobile app, desktop, or QR code. You get structured data instead of emails and voicemails.

Customise your forms to capture exactly the data you need, including photos

Report from anywhere via mobile app, web, or public QR codes that need no login

Increase adoption with a reporting experience your team will actually use

Investigate, assign, and close the loop

Every incident gets a full timeline: the original report, investigation notes, corrective actions, and resolution. Nothing falls through the cracks.

Automatic routing notifies the right manager based on site, type, or severity

Assign corrective actions with owners, deadlines, and tracked progress

Configurable workflows guide investigators through each stage with the right fields and prompts

Spot trends before they become problems

Build board-ready dashboards from live data. No more compiling reports at month end.

40+ chart types with filters and best-practice metrics, or build your own

Scheduled reports delivered automatically to stakeholders on your schedule

Every field is reportable including custom fields and form responses

Pricing

Simple, transparent pricing. All prices exclude VAT.

See full pricing details and feature comparison.

Essentials

For teams professionalising safety management

Starts at

£199/month

Includes 5 full users. Billed annually.

What’s included

  • Event Reporting via mobile, QR code, or web (up to 5 forms, 1 pipeline)
  • Audits & Inspections with scoring, scheduling & photo evidence (up to 20 templates)
  • Action Tracking linked to events & audits with due dates and assignments
  • Document Management with version control and read & understood (up to 50 active)
  • Analytics pre-built dashboards plus 2 custom dashboards
  • Mobile App for reporting, audits & actions on the go
See Full Pricing
Most Popular

Professional

For regulated organisations needing full EHS compliance

Starts at

£399/month

Includes 5 full users. Billed annually.

Everything in Essentials, plus

  • Unlimited Configuration for forms, templates, pipelines & custom fields
  • Sites, Assets & Contacts registers with cross-module linking (up to 1,000 each)
  • AI Document Assistant with smart drafting & review scheduling (up to 500 active)
  • Advanced Analytics 25 dashboards with audit & cross-module reporting
  • API & Customer Branding
  • Guided Onboarding with enhanced support SLA
See Full Pricing

Enterprise

For large multi-site organisations

Custom pricing

Contact us

Sized to your organisation.

Everything in Professional, plus

  • No Limits on pipelines, documents, records, dashboards or storage
  • Cross-Site Benchmarking for audits and safety metrics
  • Predictive Analytics & Agentic AI across all modules
  • SSO, SCIM, Advanced API & Custom Integrations with data residency
  • Dedicated Account Manager with white-glove onboarding & 99.9% SLA
Contact Sales

Secure Your Future With Us

Discover how our service empowers businesses like yours to enhance safety protocols and provide peace of mind. Join industry leaders already benefiting from our solution.

View All Case Studies
DFDS Seaways logo

“The system has been great for team leaders to keep an eye on lone workers if they’re working in any high-risk areas on the port. Vatix is the best lone-working solution I’ve come across.”

DFDS Seaways
HSE Advisor
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Swift Group logo

“It’s been a really positive experience and well received by everyone in the business. I knew what I wanted in my head but I didn’t know if it was possible – working with the implementation team made this so much easier.”

Swift Group
Health and Safety Manager at Swift Group
Read Full Story
Trane logo

"As a health and safety manager, the Vatix lone worker app has been crucial. The 24/7 call-out centre ensures engineer safety without overburdening supervisors, and its simplicity keeps our team using it consistently."

Trane
EHS Manager
Read Full Story
Caring for Communities and People logo

"The system delivers exactly what we needed. Incidents are addressed immediately, not lost in the database, enhancing our senior leadership team's coordination with real-time access and control."

Caring for Communities and People
Director for Accommodation Based Services
Read Full Story
The Percy Hedley Foundation logo

"It’s an intuitive, user-friendly system we rely on heavily. Near miss reporting has improved significantly, helping us address issues early. We also value Vatix’s flexibility in tailoring the solution to our needs."‍

The Percy Hedley Foundation
Health and Safety Manager
Read Full Story
Wessex Internet logo

"The whole process has been very fast and simple to set up. Plus, the platform is very user-friendly."

Wessex Internet
Health & Safety Advisor
Read Full Story
Autism Initiatives logo

“Having the ability to promptly report, follow up, have communications all in one place, and create accurate reports, is incredibly useful.”‍

Autism Initiatives
Head of H&S
Read Full Story
Brighton & Hove City Council logo

"The Vatix team made the set-up very smooth, and it was easy to transition from our old system to the new one."

Brighton & Hove City Council
Transport Monitoring Team Leader
Read Full Story
Lovehoney Group logo

"Before Vatix, we used to do everything by hand, and the incident reporting process was fragmented – paper forms, Excel spreadsheets – a nightmare, with incident reports potentially getting missed or lost. Now, everything is collated in one place, which is really important."

Lovehoney Group
Facilities HSE Manager
Read Full Story
Hotel Co 51 logo

"With Vatix's Safe Pro devices, our staff feel secure, even when working alone at night. The one-push SOS panic button and features like two-way audio, GPS, and man-down alarm provide peace of mind across our multiple locations."

Hotel Co 51
Regional Director Operations
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Spark 2 Life logo

"The most important thing is looking after your workers, and with Vatix's lone worker device and management portal, it’s simple to do that."

Spark 2 Life
Community Mentoring Administrative Coordinator
Read Full Story
Swissport logo

"Having someone available 24/7 to answer emergency calls was my top priority. Plus, all the data is right there, making reports for senior management so much easier."

Swissport
QHSE Manager
Read Full Story
Robinson Contract Services logo

The reporting makes it simple to check if devices are active, used regularly, or triggered. All this data is quick to access, with no hassle finding what you need."

Robinson Contract Services
Projector Coordinator
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Plant & Bean logo

"The system is incredibly valuable – it fulfils our health and safety duties, both legally and morally."‍

Plant & Bean
Interim Health & Safety Manager
Read Full Story
Arden Biotechnology logo

"It gives lone workers peace of mind, knowing that if something happens, someone will reach out or escalate the situation if needed."‍

Arden Biotechnology
Senior Research Associate
Read Full Story
WATMOS Community Homes logo

"Vatix stood out with its all-in-one system, including real-time location tracking – at no extra cost."

WATMOS Community Homes
Human Resources Officer
Read Full Story
PiLON logo

"Having key incident information at my fingertips is invaluable. It lets me create full reports based on exact details because everything’s fully recorded."

PiLON
HSE Manager
Read Full Story
Greencore logo

"The feedback has been really positive internally. We love the devices for their simplicity – they let us address any issue as soon as it comes up."

Greencore
Road Safety Manager
Read Full Story

Frequently Asked
Questions

Incident reporting is the process of documenting workplace events, hazards, and near misses so they can be investigated, resolved, and learned from. It supports compliance with HSE regulations including RIDDOR. With Vatix, organisations capture structured, timestamped data from any device, making compliance straightforward.

Health and safety incidents, near misses, observations, maintenance issues, property damage, customer complaints, safeguarding concerns, and more. Forms are fully configurable, so you define the event types and fields that match your operation.

Multi-channel reporting (web, mobile app, QR code) makes it easy for frontline staff to submit reports. Automatic routing ensures the right manager is notified immediately. Managers can investigate, assign corrective actions, and track resolution from one screen.

Vatix is ISO 27001 certified. Granular permission controls let you set team and user-level access so only authorised personnel see sensitive reports. A compliance-grade audit trail logs every change to every record.

See Vatix configured for your organisation

See incident reporting, automatic routing, and investigation workflows running across your sites.