Yes, Vatix provides a specialised 24/7 monitoring service focused solely on employee personal safety devices. Our Alarm Response Operators are highly trained to manage critical and life-threatening emergencies. We have direct access to police control rooms via a Unique Reference Number (URN), thereby bypassing the 999 call system and saving valuable time. We comply with the highest industry standards, including BS8484: 2022, BS EN 50518:2019 Category 1, and ISO 27001. Our operators act as your dedicated incident response team, using live audio and real-time location data to assess and handle situations. Every action taken is logged and made available through the Vatix web platform, ensuring a complete, auditable compliance trail for future reference, such as HSE audits or investigations.